Enrollment Integrity Audit Engine
Enrollment integrity. Unattended.
VitalBot is the audit engine for ACA agencies. It reconciles the book-of-business export you send against your own enrollment ledger and gives each producer a private worklist of what changed on their book — policies that left it, documents and deadlines running out, cancellations and payments your ledger does not show — on a date range stated on every report.
Your book is leaking — silently.
Today agencies review their book by staff eyeballing 200+-column spreadsheets — or skipping it entirely — while two silent leaks drain it: policies whose agent of record changed without your agency initiating it, and policies auto-terminating over missing documents, unpaid premiums, or subsidy changes that turn zero-premium plans into unpaid bills.
Capabilities
What VitalBot surfaces
See agent-of-record changes you did not initiate
VitalBot surfaces policies in your ledger whose agent of record is no longer one of yours, so your management team can follow up inside your own book.
Stay ahead of termination and document deadlines
Each producer's report lists the policies at risk of silent termination — missing documents, unpaid premiums, subsidy shifts — while there is still time to act.
Unattended — each export you send is audited without anyone starting a job
Email your enrollment-platform export to a dedicated audit mailbox that only addresses you authorize can use. VitalBot picks it up on a short cycle and delivers each producer a prioritized worklist.
Management-only routing for sensitive findings
Agent-of-record findings, and anything else your agency marks internal, go to the people you name — not to the full producer roster.
Enrollment integrity is becoming the standard
The era of manual spreadsheet review is giving way to automated audit infrastructure. Agencies that adopt enrollment-integrity tooling now are building a durable operational advantage — and seeing coverage that is about to lapse while there is still time to act on it.